Deliveries

7:00 am until 12:30 pm

N2, N3, N6 & N10 – Thursday
N11 & N13 – Friday
N8 & N22 – Saturday

Every Thursday, Friday and Saturday, between 7am and 12.30pm, Eric delivers online orders to doorsteps in N2, N3, N6, N8, N10, N11, N13 and N22. He won’t disturb you. Just leave out your empties for sanitising and reuse, like you would for the milkman.

Did you know…

You can book Ernie to visit your street. We’ll provide a digital flyer for you to post on your WhatsApp group and drop over for around 30 minutes once or twice a month.

Find Out More >>

Deliveries

Frequently Asked Questions

How does your referral programme work?

It’s really simple.

Here’s a quick video to show you how.

Go to the Referrals menu from My Account.

Copy the referral link and send it to one or more of your friends. You can send the link by email, whatsapp or your preferred social media channel. Don’t forget to send them the free coupon ref20, so they can get 20% off their first order.

When any of your friends place an order, £5.00 is added per friend to your account. You can draw-down the money directly to your bank accout or paypal. You can also offset the money against a new order with us.

Should I clean the jars and bottles before returning them?

No need – we clean and sanitise all our glassware so it can be safely re-used.

What is the latest time I can order for next day delivery?

We accept orders up until 4:30pm on the day before delivery.

Do my CropDrop orders arrive at the same time?

It depends on what day you place your order. We pick up from CropDrop on Wednesday and deliver our orders Thursday, Friday and Saturday. So normally we deliver both orders together.

Can I arrange a street visit with Ernie as well as my weekly deliveries?

Yes of course. Follow the link below to book a day and time. You can set it up as a one-off visit or schedule a monthly or bi-weekly visit for you and your neighbours. We’ll even provide a digital flyer for you to distribute by email or WhatsApp.

Book A Street Visit

How much do you charge for delivery?

Our delivery service is absolutely free. We won’t ever charge you for delivery.

There's missing products from my order. What shall I do?

Firstly check your order. Either on our site under “My Accounts” or the email confirmation sent. If the product is on the order confirmation but not delivered please email us on hello@thepeoplespantry.biz and we will organise an immediate replacement

How do I update any special delivery requirements?

When you place your order you will be asked to provide any special delivery instructions such as a safe place to leave your products or an instruction not to ring the door bell (for shift workers).

We keep the last recorded note on your record, so you don’t need to add this every time. However if you need to update these instructions, simply update your record here

Do you charge for jars and bottles?

You’re free to use our jars and bottles for as long as you need them. When you place an order with us we charge a nominal fee of £1.35 for cleaning & sanitation.

It’s the same cost whether you need one or fifty jars and bottles.

My order didn't arrive?

We’re very sorry to hear that. Heads will roll! Please email us on hello@thepeoplespantry.biz. We’ll get a replacement order out to you immediately

Do your bottles come with pumps or spray heads?

You can either receive your cleaning and bathroom products in our screw top bottles (and then decant into your own containers, if preferred), or buy a Fill bottle with the appropriate pump or spray, to keep hold of, clean out and refill from your next delivery.
Whichever way, please return our empty delivery bottle for sanitisation and reuse.

A closed loop economy in glorious, macro motion!

Please be aware of the dangers of glass in a bathroom, however. We would recommend that those of you with small children, in particular, decant into containers that can’t smash.